If face tracking is not working properly, please check the following:
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Go to your device settings → Avvy → and ensure camera access is allowed.
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Recalibrate the tracking by tapping the last button on the left side of the screen.
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Make sure the back camera is not covered by a phone case or any other obstruction.
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Ensure you are in a well-lit environment.
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Please note that wearing glasses or sunglasses may interfere with face tracking.
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Lastly, please confirm that your device supports face tracking.
If the issue still persists please try to contact Avvy support.